IT Manager

About Raft

Raft Technologies is revolutionizing global connectivity by harnessing radio frequency cutting-edge Skywave technology to create the world’s fastest low-latency wireless network, pushing the boundaries of communication speed to approach the ultimate limit of light itself. Raft operates ultrafast data links connecting key destinations across continents, with a focus on transatlantic routes, linking major financial hubs worldwide.

About the Position

This is a managerial role reporting directly to the VP of Operations.

The position is part of the global management team and requires 24/7 on-call availability.

We are seeking someone with strong human relations and a service-oriented mindset, who demonstrates credibility, accountability and accuracy, and works effectively as a team player.

Responsibilities

  • Lead and manage the company’s global IT environment, ensuring efficient support, maintenance, and continuous optimization of all IT infrastructure worldwide.
  • Provide hands-on leadership of critical IT systems, including production environments, cloud infrastructure, servers, workstations, and network devices – maintaining high performance and availability.
  • Oversee daily IT operations, including the implementation and management of Linux environments, LAN/WAN networks, and communication systems (VoIP).
  • Design, implement, and maintain robust information and cybersecurity systems.
  • Lead IT security initiatives, including the management of firewalls, VPNs, data encryption, and other measures to ensure the protection of company data.
  • Ensure compliance with global data privacy and information security regulations.
  • Troubleshoot and resolve complex software, hardware, and networking issues across multiple global sites.
  • Develop and maintain disaster recovery plans and data backup procedures.
  • Manage IT budgets, vendor relationships, contracts, and licensing agreements.
  • Oversee IT asset management, license compliance, and related documentation.

Requirements

  • Minimum of 7 years’ experience as a Global IT & IS Manager, with proven hands-on management of complex IT environments.
  • Strong troubleshooting, problem-solving, and analytical skills.
  • Demonstrated ability to evaluate, select, and implement information systems solutions.
  • Experience managing budgets, vendors, contracts, and licensing processes.
  • Deep knowledge of IT infrastructure, including cloud technologies (Azure or equivalent), Office 365, networking, and information/cybersecurity.
  • Practical, hands-on experience with Linux, Windows, virtualization, and cloud-based systems.
  • Excellent English

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