NOC Operator

About the Position

Raft Technologies is seeking highly motivated and skilled support/NOC operator to join our NOC team. As a NOC Operator, you will play a critical role in ensuring the reliability and performance of our cutting-edge network infrastructure.

The NOC operates 24 hours a day, 5 days a week (Monday to Friday), and the successful candidate will be required to work in shifts, including night shifts.

 

What We Offer:

  • Hands-on experience in a cutting-edge Network Operations Center
  • Opportunity to work with top-notch global customers
  • Exposure to advanced network monitoring and troubleshooting tools
  • Flexible shifts
  • Supportive team environment fostering learning and growth

This full-time position offers an excellent opportunity to gain practical experience in network operations. Join Raft Technologies and be part of our mission to revolutionize global communications!

Responsibilities

  • Provide T1 & T2 level technical and customer support to global clients
  • Monitor network infrastructure using specialized tools
  • Respond promptly to alerts and notifications
  • Troubleshoot and resolve network issues to minimize downtime
  • Collaborate with team members to escalate and resolve complex technical issues

Requirements

  • 1 year experience as a Tier1/2 support or NOC Operator with strong technical background
  • Fluent English speaker
  • Strong analytical and problem-solving abilities
  • Excellent communication skills
  • Ability to work well in a team environment
  • Eagerness to learn and adapt in a fast-paced technical setting

 

  • Available for 5 shifts per week, including night shifts
  • Willingness to work Monday – Friday

Advantages

  • Experience with Python, Linux, HF/Radio technologies, or Cisco networking

Apply for This Position

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